3 min read
Just imagine, you had a habit tracker app concept that might significantly change other people's lives, not just stakeholders' pockets. Why so? 2 things: methodology helps to add a new habit by using triggers etc., consistent portions of information so users don't forget and become more conscious of making everyday solutions without a serious commitment. Furthermore, a strong product team tested their hypothesis and engaged experts, so they make sure they're not just doing this app for themselves.
The only problem is the designer didn't have experience in interfaces and mobile. Well, something usual, in such cases. Then someone in the team starts to cover this role, which helps the situation, but it's more prolonged and expensive.
We were invited as consultants to stop the product team from spending their expensive time creating UX to spend our nonetheless be a costly time.
Engage consultants is quite the task: they work with hourly rates (time & material) do not guarantee specific results. Normally we work not only with our heads but also with our hands, so it was a new experience for us as well. Real quick: short and regular calls are way more effective than long ones when we see only results. Not just theory, our own experience.
So after a few long calls, we organized 30 min everyday calls that lasted for 2 weeks. Fortunately, no one was hurt. Interesting fact: we tested 3 types of visual concepts on users, and they choose not the one we choose (surprise surprise)
We reworked all of the screens of the app from a UX and UI perspective. (550 screens, 85 of which was unique) Types of changes: a)major and b)seem unnecessary.
Major is obvious: make the design more standard and native – following guides are crucial for mobile app design:
• Paywall and onboarding (a few options were tested by the product team)
• Data structure for the main screen in the app – dashboard (always keep in mind this screen so we don’t miss an ability to make it better)
• UX fixes for the most important use cases – timer
• Navigation through the app – we don’t blindly follow guides, in some cases burger menu is more suitable than bottom navigation.
• Data structure for additional features – analytics
Seem unnecessary is way more interesting, many invisible changes become super visible and create a good look 'n' feel:
• Communicational design – how to motivate users to read Stories
• Icons and other visual elements
• Easter Eggs – the picture in the background gradually results while you play the level, etc.
"I really liked the fact that they didn't just say: there was a study, and according to it we needed to do like this, it was a story why to do so, why it was important to read something, to learn somewhere, it was some kind of ui/ux pumping process, not only for the designer, but also for the product manager, some kind of understanding process what I as a product manager can do for a designer, what I can pay attention to make the product better."
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