UX Design for IT Company
An IT company hired Versions to provide UX design services. The team was tasked with redesigning and supporting the client's product.
Summary
Versions led to an effective process, accurately executing the client's needs and requirements. A communicative partner, the team provided regular progress updates on the workflow to involve the client in the decision making. Their impeccable design skills were critical to the project's success.
Background
Please describe your company and your position there.
"I'm a product director at Space307, an IT company working with B2B and B2C clients. AKMA (akma.com) that Versions worked on is our flagman product. One of our clients is Olymp Trade."
Anton Frolov, Product Manager
Challenge
For what services did your company hire Versions?
We needed a person or a team that would partially redesign the product and give UX support on different product tasks.
Solution
How did you select Versions?
We needed extra help, and we were open to trying a new outsourced work format. So we found Alexey through my сollegue's recommendation (he used to work with Alexey on some other project).
Describe the project in detail.
One of the website sections (where one could buy stocks and monitor the market) was made time ago and required updating. So we needed to bring it to a common style with other website sections and rethink UX so that everything would work quickly and smoothly. Also, we had some work on a mobile app (dashboard and some Instagram stories-like activities design).
How many resources from the Versions team worked with you?
We worked with Alexey and his designer.
Results & Feedback
Can you share any outcomes?
We've checked the work by testing it, and user tests gave good results. So we adopted it, and even though we had to release it without some of the offered advanced features - our users liked it.
How effective was the workflow?
We added Alexey's team to our Slack, and our communication mainly was there (with regular video calls). Most of the decisions were well-informed, as we discussed them with our design team in our inner chat.
What did you find most impressive?
Alexey gave several examples of works for every solution that he suggested. So we could see how things would work and look. All the offered things were based on the best UX practices.
Are there any areas for improvement?
No, we were happy with everything. Versions teams showed curiosity and initiative to find new ways of thinking to improve the project performance.
Score
by Clutch
5.0 Overall Score
5.0 Scheduling
5.0 Cost
5.0 Quality
5.0 Willing to refer
Additional info
UI/UX Design
Less than $10,000
Feb. - June 2020
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