UX Dev for Marketing Attribution Company
Versions provided UX development support for a marketing attribution company. They focused on making the platform easier to navigate and improving the organization of data.
Summary
The overall project went well, with Versions delivering UX work that helped the company achieve its goals. The team worked well through Slack, Zoom, and other tools, making the work easy to manage. They produced work that met expectations through different stages of the project.
Background
Introduce your business and what you do there.
"I’m the CEO of Wicked Reports, we’re the leading provider of marketing attribution for small businesses."
Scott Desgrosseilliers, CEO
Challenge
What challenge were you trying to address with Versions?
We wanted to improve the UX of our app.
Solution
What was the scope of their involvement?
They worked with us to improve the UX of our app. We had a lot of data and people were having trouble with it, so they provided support to make it easier to use.
What is the team composition?
One person from their team worked with us.
How did you come to work with Versions?
I found them through a personal network and followed a referral. I liked that their approach was very logical and down to earth. They were very matter-of-fact, not just focused on sales.
How much have you invested with them?
The project was between $10,000–$25,000.
What is the status of this engagement?
The project ran from January 2019–January 2021.
Results & Feedback
Can you share any outcomes?
There were interim steps along the way for pieces of the project to be delivered, and we’re up 100% from where we were before we started working together. That’s not all due to their work, but they certainly helped us.
How did Versions perform from a project management standpoint?
We spoke on a weekly basis. We used Slack and Zoom. We also used a UX tool for managing the work.
What did you find most impressive?
They were great at communicating.
Are there any areas they could improve?
No, there’s nothing.
Do you have any advice for potential customers?
Be clear about what you want. Follow a prioritization process before you give requirements. Clearly flesh out what you want and make sure you tell them exactly what you need them to do.
Score
by Clutch
5.0 Overall Score
5.0 Scheduling
5.0 Cost
5.0 Quality
5.0 Willing to refer
Additional info
UI/UX Design
$10,000 to $49,999
Jan. 2019 - Jan. 2021
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